Welcome to One Roof Shop (“we”, “our”, “us”), operating under the brand DigiCast. By accessing and using our website https://digicaststore.com, you agree to comply with and be bound by the following Terms & Conditions and Policies.

1. General

• By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

• We strive to ensure that all product descriptions, images, and prices are accurate.
• However, we do not guarantee that all information is error-free.
• We reserve the right to correct any errors and cancel orders if necessary.

3. Pricing & Payments

• All prices are listed in INR (₹) and are subject to change without notice.
• Payments are processed securely through trusted gateways like Razorpay.
• We do not store your payment details.

4. Order Acceptance

Once you place an order, you will receive a confirmation email.
We reserve the right to cancel or refuse any order due to:

• Product unavailability
• Pricing errors
• Suspected fraud

5. Shipping & Delivery

• Delivery timelines are mentioned on our Delivery Information page.
• Delays may occur due to external factors beyond our control.

6. Return, Exchange & Repair Policy

At DigiCast Store, we are committed to providing high-quality products and reliable service. Please read this policy carefully before making a purchase.

6.1 No Return Policy

• All products sold on digicaststore.com are non-returnable.
• Once the product is delivered, it cannot be returned under any circumstances.

6.2 Exchange Policy (Only for Technical Issues)

Exchange is allowed only in case of genuine technical defects, under the following conditions:

• Issue must be reported within 48 hours of delivery.
• Our technical team will verify the issue before approval.
• Exchange will be processed only after confirmation of a manufacturing defect or functional error.
• No exchange will be provided without proper inspection and approval.

6.3 No Exchange for Physical Damage

• Products with physical damage, broken parts, scratches, or mishandling will not be accepted.
• Customers are advised to check the product at the time of delivery.

6.4 Repair Policy

• If the product is found to be repairable, it will be repaired instead of exchanged.
• Repair services will be provided as per warranty terms.

6.5 Important Notes

• Keep the original packaging and invoice for any exchange request.
• Unauthorized returns or self-shipped products will not be accepted.
• The final decision for exchange or repair will be taken by the DigiCast Store support team.

7. User Responsibilities

• You agree not to misuse the website or engage in fraudulent activities.
• Providing false information may lead to order cancellation and legal action.

8. Intellectual Property

• All content on this website (logos, images, text, design) belongs to One Roof Shop / DigiCast.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

• Your use of this website is also governed by our Privacy Policy.

11. Governing Law

• The laws of India govern these terms.
• Any disputes will be subject to the jurisdiction of Indian courts.

12. Contact Us

For any questions regarding these Terms & Conditions or policies, contact us:

• Email: info@digicaststore.com
• Phone: +91 7053407099
• Company: One Roof Shop

By using our website, you agree to these Terms & Conditions and Policies.